Privacy Policy

Privacy Policy

Introduction

Welcome to https://tobin-brothers-glenroy.thebestlocalpro.com (hereinafter referred to as “our website,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, websites, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites linked to this policy.
  • Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: This includes user names, email addresses, and passwords used to access your account.
  2. Payment Information: Credit card details, billing addresses, and payment history for transactions made through our platform.
  3. Financial Information: Data related to your financial status or transaction patterns, used for analytics and personalized recommendations.
  4. Purchase Information: Details of products or services bought from us, including quantities, dates, and purchase amounts.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
  6. Location Data: Geographic coordinates and location-based services data provided by your device when using certain features on our platform.
  7. Feedback: Any comments, suggestions, or reviews you share with us, which help improve our products and services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when you connect them to your account.
  9. Product Information: Data about the products you view, search for, or purchase, including product preferences and usage patterns.

We gather this data through various means: user input forms, account settings, browsing activities, analytics tools, and third-party service providers.

Cookies

Our website employs cookies to enhance your experience and provide valuable insights. Cookies are small text files stored on your device that serve multiple purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as secure login and navigation.
  • Preference: They remember user preferences, like language settings or content formatting.
  • Analytics: Analytics cookies help us understand user behavior, enabling us to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

The duration for which we retain personal data is determined by several factors:

  • Legal requirements: We may be obligated to keep records for a specific period, as mandated by applicable laws.
  • Business needs: Data may be stored for longer periods if it is necessary for business operations, analytics, or legal defense.
  • User preferences: In some cases, we will retain data until you request its deletion.

Once the data is no longer required for the purposes collected, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards.
  • Access Controls: Our systems are designed with access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal data.
  • Restriction: You may limit our processing of your data in specific situations.
  • Portability: You are entitled to receive your personal data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately after publication on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Address: Tobin Brothers Glenroy, [Street Address], [City], [Postal Code], [Country]